Webinar

Webinar Treasure Data, CDP Institute & Artefact – European Time

Connected Customer Experience with CDPs: Accelerating customer growth and profitability for Banking, Insurance, and Investment Management

To thrive in today’s fast-paced marketplace, financial services companies must leverage complex data to enhance, personalize and simplify customer experience.

On December 7th, join our industry experts who will share their insights on:

Accelerating customer growth & profitability for Banks

The rewards for “getting it right” are substantial – from improving customer loyalty, customer life-time-value, and shareholder value, to decreasing cost-to-serve and enhancing capabilities to compete with non-traditional fintechs (such as Apple and Amazon) who are disrupting the market.

Join our experts and find out more about:

  • Recognizing the urgency of the challenges and opportunities for retail banks, insurance providers and investment managers

  • Expanding engagement by identifying opportunities to use customer data around your customer’s journeys

  • Enhancing customer experiences by putting in place the necessary and foundational customer data platform that leverages all the promises of AI

SPEAKERS

Thomas Kurian

Thomas Kurian, Director of Strategy

Treasure Data

David Raab

David Raab, Founder

CDP Institute

Athena Sharma

Athena Sharma, Senior Consulting Director

Artefact UK

Athena heads the Customer Data Ecosystem practice at Artefact UK, and has over a decades experience leading data strategy and large scale data and digital transformations programmes. Her key areas of expertise are developing best in class customer data ecosystems, creating robust data governance and enabling the right data operating models across organisations.

Akhilesh Kale

Akhilesh Kale, Financial Services Lead

Artefact US

Akhilesh (AK) is Partner leading financial services at Artefact, a global data and AI consultancy firm. AK is an advisor to CDAOs, CIOs and business leaders in driving practical & tangible outcomes through data foundations, analytics & AI. Having served the largest global financial institutions, he is passionate about the intersection of financial services and technology. AK frequently shares insights on the future of Data & AI in conferences and forums worldwide.