No strategy is effective without measurement! Choosing projects, evaluating the performance of AI agents or the hallucinations of the machine: detailed explanations of the governance you need to put in place to stand out from the crowd thanks to artificial intelligence.
The rise of artificial intelligence (AI), and more specifically generative artificial intelligence (GenAI), is profoundly transforming the financial sector. From back offices to customer services, compliance and risk management, its promises are immense: reduced costs, increased revenues and customer satisfaction. Yet, while there is no shortage of use cases, their widespread adoption raises a central question: how can we ensure that these systems produce a measurable, controlled impact?
